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Privacy Policy

Last Updated: October 6, 2025

1. Introduction

Glutto, Inc. ("Glutto," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Use our dining guide platform
  • Communicate with us via email or other channels

This information may include:

  • Name and contact information (email address, phone number)
  • Dietary preferences and restrictions
  • Food and beverage preferences
  • Other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Personalize your experience with food and beverage recommendations
  • Analyze usage patterns and improve our platform
  • Send you updates, marketing communications, and promotional materials (with your consent)
  • Comply with legal obligations and enforce our terms
  • Provide behavioral data analytics to venue partners

4. Information Sharing and Disclosure

We may share your information with:

  • Venue Partners: We share aggregated and anonymized data analytics with our venue partners to help them improve their food and beverage offerings
  • Service Providers: Third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We respect the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will automatically opt you out of analytics and marketing cookies. Only necessary cookies will be used. You can learn more about our cookie practices in our Cookie Policy and manage your preferences in Cookie Preferences.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account Information: Retained while your account is active and for up to 2 years after account closure
  • Contact Form Submissions: Retained for up to 3 years to respond to inquiries and maintain records
  • Cookie Consent Preferences: Retained for 365 days from your last visit
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes
  • Legal Compliance: Data may be retained longer if required by law or to defend legal claims

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent (where processing is based on consent)
  • Data portability

To exercise these rights, please contact us at the information provided below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know

You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. You can request this information for the 12-month period preceding your request.

Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., to complete transactions, detect security incidents, comply with legal obligations).

Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing

While we do not sell personal information for monetary consideration, we may share information with third parties for advertising purposes, which may be considered a "sale" or "sharing" under CCPA. You have the right to opt out of such sharing. Visit our Privacy Choices page to exercise this right.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights. We will not deny you goods or services, charge different prices, or provide a different level of quality based on your exercise of privacy rights.

Global Privacy Control (GPC)

We recognize and respect the Global Privacy Control (GPC) signal. When we detect a GPC signal from your browser, we automatically treat it as a valid request to opt out of the sale or sharing of your personal information as required by California law.

How to Exercise Your Rights

To exercise your California privacy rights, you can:

We will respond to your request within 45 days. In some cases, we may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.

Categories of Personal Information

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, email address, IP address
  • Personal Records: Contact information, dietary preferences
  • Internet Activity: Browsing history, interaction with our website
  • Geolocation Data: Approximate location based on IP address
  • Inferences: Preferences and characteristics derived from your activity

Sources of Personal Information

We collect personal information from:

  • Directly from you (e.g., forms, emails)
  • Automatically through cookies and tracking technologies
  • From third-party services (e.g., analytics providers)

Business Purposes for Collection

We collect and use personal information for the business purposes described in Section 3 above.

Data Sharing

We share personal information with service providers, venue partners (aggregated/anonymized data), and as required by law. We do not sell personal information for monetary value, but sharing for advertising may constitute a "sale" under CCPA.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Glutto, Inc.
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